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© 2003 Connor Language Services


SPECIALIST COURSES
 
COURSE ON TELEPHONE SKILLS
 Prepares students to manage the various phases of a phone call, focussing on improving listening skills, role plays to acquire appropriate terminology, fluency and confidence.

 
 
COURSE TO MANAGE AND PARTICIPATE IN A MEETING
 Considers a series of situations to be handled in a meeting with a client:

  • How to begin and manage a meeting
  • Present and sustain one's opinion
  • Make and ask for suggestions
  • Propose different solutions
  • Accept and reject ideas and proposals
  • Summarise key points and conclude meeting.
    		•

    		 
     
    COURSE ON PRESENTATIONS
         Focuses on the preparation and delivery of a presentation:

  • Define and organise the content of the presentation
  • Generate interest for the subject to be dealt with
  • Maintain the attention of the audience
  • Conduct an informative or persuasive presentation
  • Use audio-visual materials
  • Conclude and manage the final discussion.
    		•

    		 
     

    COURSE ON NEGOTIATING
     Covers aspects from relationship building through to the more technical aspects:

  • Establish a good relationship
  • Reach a good agreement
  • Exchange information in an effective manner
  • Understand the needs of all parties involved
  • Evaluate an option
  • Bidding, bargaining, settling
  • Conclude the negotiation
    		•

    		 
     
    COURSE ON FINANCIAL ENGLISH
     Deals with finance and the decision making process of a company - privatisation - mergers and acquisitions - analysis of a balance sheet - the trading of shares and bonds - considerations concerning exchange rates and currencies - international banking - international business and the management of the internal economy - social and economic problems:

    Speaking Skills
     Articles from the most important financial texts and reviews
    Develop Vocabulary
     Giving particular attention to financial and banking terminology
    Develop better ways of communicating
     To intervene in meetings, to ask for clarity, comment on the various phases of a negotiation
    Telephone language
     To help the student use the phone more easily and discuss financial problems.

    		 

    To speak to a representative or receive a quote:
     please call +39 024695819 or e-mail info@connor.it
    English Version